Frequently Asked Questions

Describe your home project, tell us where you are, and share how soon you need help. We match the request with vetted local pros who can follow up with free, no-obligation quotes.

Yes. You can request and compare quotes at no cost. You only pay the pro you decide to hire, and we do not add hidden fees to your quote request.

Most homeowners hear back from qualified pros within an hour. Urgent repairs are prioritised so available local pros can respond as quickly as possible.

We review every pro before they can receive project requests. That includes license checks where required, insurance confirmation, background screening, and ongoing homeowner feedback.

Contact our support team and we will review the match. We track every project request and remove pros who do not meet our standards for communication, reliability, or workmanship.

Yes. Every pro in our network must carry appropriate insurance for their trade and service area before receiving homeowner requests.

Yes. Quote requests are free and there is no obligation to hire. You can compare the responses and choose the pro who fits your project, schedule, and budget.

Pros follow up directly with pricing, availability, and project details. You can compare their estimates side by side before deciding who to hire.

You pay the pro directly under the terms you agree with them. We are a matching and quote-routing platform, not the payment processor for the actual home service work.

We use secure systems, data minimisation, and clear access controls. Your details are used to support matching and communication around the project you request.

We share only what a pro needs to evaluate and respond to your job, such as service type, zip code, timing, project notes, and your preferred contact method.

Contact us through the support page and we will handle deletion or correction requests promptly, subject to any legal recordkeeping requirements.